The Business Intelligence Blog

Short and Interesting Post by Jason Busch -

There are a few reasons why the nirvana of BI supplier and supply chain visibility is most certainly a noble objective, but one that is unlikely to ever fully take hold outside of a few very expensive, highly customized implementations. For one, BI tools (especially those we think of, which are tied to an underlying data warehouse) mimic the inflexible characteristics of the ERP systems, which generate the data that we need to analyze. In other words, once you “pour the enterprise-data concrete” so to speak, such systems become rigid and unbending and make it difficult to rapidly adopt new data sources into an analysis. Perhaps there’s a new third-party data enrichment that you want to add (one not supported or resold by your BI vendor), or maybe you’ve acquired a new facility from a supplier that is running a different ERP environment. Good luck rapidly adding these new data sources into any BI model.

From Press Release -

Forrester evaluated the top nine predictive analytics and data mining (PA/DM) solution vendors across 53 criteria, segmenting them into the three categories including current offering, product strategy, and market presence. As a leader offering “mature, high-performance, scalable, flexible, and robust PA/DM solutions,” Portrait received the 3rd highest score for Product Strategy & the 6th highest score for Current Offering.”

Among the vendor products the Forrester(TM) Wave evaluated were Portrait Customer Analytics, Portrait Uplift Optimizer, and Portrait Self-service Analytics. According to the Forrester(TM) Wave, “Portrait provides a user-friendly, feature-rich PA/DM solution portfolio in support of real-time scoring, interaction optimization, uplift optimization, and campaign management for customer analytics.”

“Powerful customer analytics have always been the core driver of Portrait’s innovative marketing solutions, but analytics itself only takes you so far,” said Luke McKeever, CEO, Portrait Software. “Portrait’s ability to not only incorporate analytics but to action the insights they deliver enables us to provide our customers with highly intelligent solutions that help them operate as a customer-centric organization, differentiating them from their competitors while simultaneously improving their marketing ROI.”

From the Press Release:

WiseWindow, developer of Mass Opinion Business Intelligence, the next generation of web measurement, today announced that company founder and chief technology officer, Rajiv Dulepet, has been named advisor and architect for a new project funded by the National Institute of Health and executed by Caltech. The open-source project will develop a web-based bio-computational tool that allows bio-scientists and bio-computation engineers to “crunch data in the cloud” for large-scale tasks such as processing gene sequence data sets on a large cluster of computers. The new tool allows scientists to save considerable time that’s now spent waiting for computations on their desktops by moving these operations to the cloud, thereby freeing up their computers for other work.

“Working as a lead advisor to Caltech on cloud computing is both a privilege and passion for me,” said Dulepet. “It allows me to exercise skills in Internet data gathering and analysis as well as computational framework development.”

The Ness Technologies Market Pulse Study of top level business and IT executives at companies with over $500 million in revenues was conducted in the fourth quarter of 2009. Among the major findings are:

– BI initiatives are being driven by the ability to have better
transparency into company data for business planning and decision-making
(54%), a desire for more insight into the business to keep up with rapid
change (43%), and real-time analysis capabilities (43%).

– Although companies feel they have adequate access to planning
data (73%) and financial data (61%), they are less comfortable about
their access to customer data (53%) and market trend data (52%).

– The top four BI pain points are all centered on data: data silos
(47%), data integration (35%), mapping data (31%), and data
cleansing/modeling (31%).

– More than half of respondents report that results achieved are
lagging expected outcomes in 14 of 16 potential outcome categories. The
largest gaps are in business agility, data integration, and new revenue
opportunities.

What contributes to BI success?
The survey uncovered actions companies can take to increase the effectiveness of their BI programs. Alignment with business strategy and good organizational communications are strong indicators of success for BI initiatives.

“Although the benefits of BI have been elusive to many organizations, there are steps that can be taken to move the needle on your BI program from expected to achieved outcomes,” continued Scott. “Managing data integration more effectively and ensuring alignment across the company or business unit can bring companies both operational and competitive advantage.”

More from the Press Release. And more.

This year’s MS BI conference takes place in New Orleans in conjunction with Tech·Ed 2010.

More from the site:

The co-location allows Microsoft to meet the needs of customers and partners looking to focus specifically on Business Intelligence while also significantly increasing the opportunity to learn about this critical technology for all Tech·Ed attendees.

While these are separate conferences, BI Conference attendees will be exposed to additional networking opportunities with customers and partners as part of Tech·Ed, and will also have access to the Tech·Ed Keynote, Pre-Conference Seminars, more Hands-on Labs, onsite Certification Testing as well as a larger Expo showcasing more Microsoft demo stations, Exhibitors and Sponsors.

More on Microsoft BI. Follow them on Twitter.

Microsoft has made much of the self-service Business Intelligence and integration with Office. In order to make best use of the BI features it is definitely worth upgrading to Office 2010, released to beta last week. A beta version is available for download here. Excel 2010 allows much better slicing and dicing of data, and through the SQL Server PowerPivot add-in for Excel that was known as Gemini, users can investigate data to reveal the information hidden therein.

The Report Builder is also much improved and looks much more like one of the Office 2010 family. It has become much easier to split out various components of a report: If you have a grid, a map and a logo in a report, these can be copied to a Report Part Gallery, effectively a library of elements that can be used time and time again.

A look at SQL Serrver 2008 R2 Preview.

From the Press Release -

Tableau Software today announced that Tableau was named as a gold medal winner of the “2009 Editors’ Best Awards” in the Business Intelligence and Reporting Tool by Penton Media’s SQL Server Magazine.

Tableau’s BI suite brings dashboards and data visualization to organizations of all sizes. Award-winning Tableau Desktop lets people create interactive reports, dashboards and visualizations using an easy drag & drop interface. Tableau Server, also an award winner, is a complete web-based business intelligence solution.

“Our win as Best Business Intelligence tool is attributable to the fact that we are invading an industry dominated by complicated, expensive solutions and providing a fun, rapid-fire alternative,” said Christian Chabot, Tableau’s CEO and co-founder. “Now more than ever, companies need rapid access to business analytics. At the same time, few can afford traditional business intelligence platforms with high fees, complicated architectures and long roll-outs. Customers tell us that Tableau is a new kind of BI – rapid-fire BI – that gives people of all skill levels the power to build and share data visualizations and fast analytics in just minutes.”

There’s been a general outcry lately about how vendor marketing organizations are abusing the cloud by force-fitting many new and existing products into the cloud computing mold.

Still, some cloud-like things actually do fit without the aid of a crow bar. A case in point is IBM’s Smart Analytics Cloud.

The Smart Analytics Cloud is a solution set and reference model based on an IBM-internal Business Intelligence (BI) project code-named Blue Insight, which IBM claims to be the largest private cloud built to date. Blue insight has allowed IBM to eliminate multiple BI systems that were all performing essentially the same extract-transform-load (ETL) processes for different user groups.

More here…

Think of SharePoint as the jack-of-all-trades in the business software realm. Companies use it to create Web sites and then manage content for those sites. It can help workers collaborate on projects and documents. And it has a variety of corporate search and business intelligence tools too.

Microsoft wraps all of this software up into a package and sells the bundle at a reasonable price. In fact, the total cost of the bundle often comes in below what specialist companies would charge for a single application in, say, the business intelligence or corporate search fields.

While Microsoft’s Windows sales fell for the first time in history this year, its SharePoint sales have gone up. Microsoft declines to break out the exact sales figures for the software but said that SharePoint broke the $1 billion revenue mark last year and continued to rise past that total this year, making it the hottest selling server-side product ever for the company.

Companies like Ferrari, Starbucks and Viacom have used SharePoint to create their public-facing Web sites and for various other tasks. All told, more than 17,000 customers use SharePoint.

More from NY Times.

Ventana Research today introduces its 2009 Value Index for Business Intelligence, the second of a new category of quantified, research-based Indexes. This new Value Index provides research-based metrics that will enable organizations to ascertain the value to them of existing and future business intelligence technologies, systems and tools for business and IT in a simple and easy-to-use manner. Using the Value Index, businesses will be able to meet the challenge of evaluating vendors and their products and making choices based on an understanding of how well the offerings meet their needs.

The Value Index is the result of more than a decade of analysis of technology suppliers’ products. The methodology used to produce the Value Index for Business Intelligence evaluates in detail aspects of product functionality and suitability-to-task as well as the effectiveness of vendor support for the buying process and customer assurance. The Index represents the value offered by a vendor and its products, using both a clear and accessible graphic representation in thermometer form and a precise numerical index. Those technology vendors earning the highest Hot Vendor classification are those that Ventana Research certifies best represent buyer value based on a thorough evaluation and audit – that is, based on research and verifiable facts. The Value Index is not just a selection of “cool” products, and rather than merely representing a vendor on a four-quadrant chart, the Index provides a specific thermometer reading with a series of component metrics for a technology buyer to consider. Organizations can use the Value Index by determining their priorities and then consulting the Index to determine which vendors best meet those needs.

The 2009 Value Index for Business Intelligence indicates that the company delivering the highest value on an overall weighted evaluation basis is Information Builders, which earned the “Hot Vendor” rating, followed by IBM Cognos Software, Infor, Softscape and arcplan, all of which earned the “Warm” rating. Drilling down, the Value Index evaluation of product functionality using the Ventana Research Business Intelligence methodology identified (in order) Information Builders, Infor, IBM Cognos Software, Actuate, Symphony-Metreo, Microsoft and arcplan as Hot Vendors in this category.

From Ventana Research’s Press Release.