The Business Intelligence Blog

Cognos is on the news currently for many reasons. One primary reason is because of it’s delinquent in its regulatory filings. But that apart it’s much ahead on its product offerings. Cognos announced that it will be offering new customer service initiatives that will help minimize time on return on investment(ROI).

“BI Standardization is critical to the success of the modern enterprise. Services play a key role in delivering this success, helping customers understand the best course of action to take, associated costs along the way, what to expect, and when,” said David Pratt, vice president of global professional services at Cognos. “Our new customer success initiatives reflect our ongoing commitment to delivering the best BI product, coupled with the right people, right processes and right knowledge, all backed by leading services that deliver true business value while mitigating risk and minimizing time to ROI.”

This will acheived by standardizing BI deployments by using tools that come along with Cognos 8 BI. Services on Audit, Estimation and implementation will help customers achieve better ROI on their BI projects.